The time and money the App has saved us in man hours is staggering. The PlayPolo App has revolutionised tournaments

Why were the Club Apps Developed?

As a polo manager and player for many years, the need to improve club administration, communication and experience for members, spectators and sponsors was the number 1 factor to increase enjoyment and participation at the club and yet there was no system that helped all of these functions. The first version was designed out of necessity to help clubs with there Covid operating requirements to register and record all players in and out of a club for safety. The final version is  now a multi-functioning, easy to use no code platform that delivers all a club needs to run successfully with out the hassle of expensive developers or rigid out of date websites.  

The Club Apps ( housed in the PlayPolo App) have a range of functionality designed to support club administrators in their day to day management and communication to their varied audiences and are is a  Platform as a service (PaaS) is a cloud computing model where United Polo delivers the  software tools to users to operate as if it were their own, allowing them to benefit and grow their members rather than the UP brand. 

Can each club get their own bespoke app? 

Yes. United Polo has worked with its app developer to develop an app template that can be tailored to each individual club. The Club Apps are designed so that they can be simply rebadged and utilised by many different clubs and affiliates. There is a range of functionality that can be activated or excluded depending upon the specific needs of the club. 

What can the Club Apps do? 

The Club Apps currently provide a range of functionality that have been designed for polo clubs (see KPPC Club App by clicking this  link ). 

The Club Apps  supports a multitude club related functionalities that can be used to enhance the club's communication and information dissemination.

• Website links to clubs Home website 
• RSS linking to grab  news and information 
• Social media forwarding, messaging and chat room functions
• Remote food and beverage ordering 
• merchandise product sales (shop)
• Events and ticketing add-ins 
• Targeting different audience groups – allow member access and public access areas
• Membership and tournament registrations and payments 

Further dedicated functionality also supports key club management tasks. These added function will reduce the time burden on club admin staff and create a user friendly and a platform for club members:

• Automated tournament scheduler 
• Dynamic match recording and live updating of tournament timetables.
• Assign match staff duties and communication
• Team entry booking platform

Who manages the Club App? 

The clubs are responsible for the content contained within the app and will have the ability to adjust the functionality within the scope of the services included in the Club App. The Club App supplied to you is designed to be self-managing on a day to day basis and is for your club to utilise as your own however you wish. We will invite you to drop in sessions to help familiarise you with the Dashboard Content Editorial Manager (DCEM) that is straightforward to use and gives you full autonomy over the functionality. 

How much does the Club App cost? 

United Polo is offering each polo club the basic set up  for free! As we recognise that clubs need help to grow which is part our ethos at United Polo. 

Do we need to use the Club App?

No.  The Club App provides a mobile App channel that can mirror your existing website or social pages. This means that if you happy with  updating a website the App will update also to mirror this. However as we know more people choose to access apps rather than websites and by using the tools in the App your users will get a quicker and more direct information than having to go through a web browser.  

Who will “own” the Club App

United Polo Licensed App developer owns the App platform/Code that enables its functionality 

• If the Clubs decides not to join the United Polo platform in the future and are using a Native app the current Club  App users remain with the Clubs so that they can transfer over to a new platform and are not lost.The PWA apps are not transferable.  

Who and What is United Polo? 

The United Polo platform was set up by Josh Tuthill and partners to develop a range of services and products to support polo clubs to better coordinate and optimise their collective resources for the benefit of the whole polo community hence the “UNITED”. His polo management of Kirtlington Park Polo Club  identified areas of improvement that are common among other polo clubs in the UK.  United Polo’s vision is to bring together clubs to  harness the collective strength and value of the polo community to foster a viable sporting infrastructure that funds, promotes, enhances the sport of polo. For more information, please see the website: www.unitedpolo.co.uk

Who is using the Club App?

All HPA affiliated clubs will be contacted by United Polo to offer this service free of charge. The HPA supported this platform to help in the return to sport this summer in their Covid 19 club procedures for 2021. Its also  used to manage the largest polo tournaments in the world! through SUPA, but also by the UK Pony Club, Women in Polo, HPA Junior polo and many clubs around the world. 

How do I set  up the Club App?

• Club Admin 

United Polo has spent the time to pre-load each club’s logo, website link , location data and contact information. Each club will be supplied with login details to the Apps dashboard. This is an easy-to-use online platform that each club can customise and add in functionality with a click of button. An array of useful functions are available to be customised to maintain end user interest and to keep your audience up to date on all your polo activities. We will offer an online  set up introduction session to help explain how to use the dashboard and answer any questions. 

• End User

There are several ways to access your club app for members and non-members. 

1. Each club will be assigned a QR code so that this can be scanned, and the user prompted to follow the download instructions. This QR code should also be displayed at your club’s entry check point so the attendees have the option to download the app on arrival. 
2. Search your club through the PlayPolo App  via Apple's App store and for Android phones via Google Play and houses all the individual Club apps and where they can be searched and downloaded from there. 
3. A user can share the link to a friend from inside the Clubs homescreen on the App

What happens if I have a problem with the Club App?

You can email info@unitedpolo.co.uk for tech support. The platform is very robust; the pre- set functions are unchangeable to ensure that you do not alter the key functions. 

Can the club communicate with the App users?

Yes  -  via push notifications  all those that have granted permission  via subscribing to your app can be communicated with. Clubs can also segment the audience they want to communicate with  by assigning different login access for different audiences , e.g., Club members can log in and see a dedicated menu for only members whilst other groups can login and see a different menu. 

How do users find  their Club App? 

Users go to the PlayPolo App and select “Search” from there they can search for their club’s app. They select the Club App by clicking on the Heart icon. This means that the next time they open the PlayPolo App it will automatically load their clubs app as default homescreen.